VIEW VIEWPOINT

Self-Service Kiosks

Written by Kerby Anderson December 16 - 2016
Kerby Andersonnever miss viewpoints
After many long hours on a road trip, I decided to stop at a McDonald’s to use the restroom and get something to drink. As I entered, I saw their new self-service kiosk. Immediately I thought, “this is what happens when you demand a $15 minimum wage.” I was not wrong. Ed Rensi, is the former president and CEO of McDonald’s USA. He explains that increasing the minimum wage is why we will be seeing more of these self-service kiosks at McDonalds and other stores. He explains: “It gives me no joy to write these words. The push for a $15 starter wage has negatively impacted the career prospects of employees who were just getting started in the workforce while extinguishing the businesses that employed them.” A few years ago, when the fight for a $15 minimum wage was being discussed, he warned that these demands would force business with small profit margins to replace full-service employees with costly investments in self-service alternatives. That is what has happened. Companies that can afford to invest in these self-service touch screens have done so. You may have noticed that some restaurant chains have experimented with computer tablets for orders and payment. Other stores and restaurants that could not invest in such technology must find a way to hire fewer people or else go out of business. The people most hurt by a $15 minimum wage are young people trying to get into the workforce. They aren’t looking for a “living wage.” They are looking for an opportunity to get some work experience that they can put on their resume. When I got my first job, I guarantee you that I wasn’t worth $15 an hour. When I said that on my radio program the other day, one guest joked that I’m still not worth $15 an hour! At the very least, we should provide a starter wage for young people so they can enter the workforce and gain some valuable job experience. Viewpoints by Kerby Anderson

Listen to this Viewpoint

Viewpoints

View All
1783708777 6a513c696239d
July 10, 2026
Penna Dexter

Judge Hensley’s Win

Eleven years ago, the United States Supreme Court issued the landmark Obergefell v. Hodges decision that brought same sex marriage to every state. This — despite the fact that 31 states had specifical...

Listen
1783439677 6a4d213dc92e9
July 10, 2026
Kerby Anderson

AI Bubble

Is AI investing in a bubble? That is a question that Wall Street and Main Street are asking. Lots of money will be spent on AI. Analysts at J.P. Morgan estimate that up to $5 trillion will be spent by...

Listen
1783439354 6a4d1ffa9c4f6
July 9, 2026
Kerby Anderson

Great Relearning Again

Three years ago, I wrote a commentary about the “great relearning.” The phrase was coined by novelist Tom Wolfe who was talking about the hippies of Haight-Ashbury. They decided to toss out lessons ab...

Listen

Take Action

View All
Support the Safeguarding Women from Chemical Abortion Act
April 15, 2026

Support the Safeguarding Women from Chemical Abortion Act

The abortion pill harms women and kills unborn children. Congress must act.

Support the SAVE Act
April 2, 2026

Support the SAVE Act

SAVE Election Integrity with Voter ID.

FACE Act Repeal Act of 2025
January 12, 2026

FACE Act Repeal Act of 2025

Pro-lifers have been abused under the FACE Act for long enough.

Contact Congress About the Prevent Government Shutdowns Act of 2025
October 15, 2025

Contact Congress About the Prevent Government Shutdowns Act of 2025

Congress needs to get the job done, not run away from work.